[Resolved] HDFC Bank — Cashback not received | |||||
Date of transaction- 28 June 2016 Amount- 11999 Ref no.-141745 Respected Sir/Mam, I had purchased a Le eco Le 2 on 28th June. I was to receive a cashback of 1200 if payment was done by Hdfc vank debit or credit card. I also fullfilled all the criteria for cashback as mentioned in the terms. But I have yet not received the cashback for the same. As promised the cashback of 1200 was not credited in my account and when I contact LEmall, they deny that its not their fault. I have been contacting them for last one month. Pleas help me in this regard. Was this information helpful? | |||||
Nov 1, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 01, 2016 HDFC Bank Customer Care's response Dear Customer, We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/account no., issue details, transaction details, date/time of transaction and registered contact number, mentioning Reference Id TTU01101604 in the subject line for us to assist you better. -Natasha HDFC Bank Customer Assistance | |||||
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I have mentioned every relevant details there, yet a computer generated reply to me ?
Is this how customers are to be treated?
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