[Resolved]  HDFC Bank — Cashback posted to debit card EMI loan account but not adjusted with subsequent EMIs

I have bought my iphone11 with HDFC bank debit card on April 2021 in Imagine, Skywalk, Chennai. After 120 days, cashback of Rs.5000 has been posted to Debit Card EMI loan account. They told, the cashback will be adjusted against the subsequent EMIs. But, they have not adjusted with my EMI, they took full EMI amount from my account. Kindly do the needful.
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Sep 17, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2021
HDFC Bank Customer Care's response
Hi Bala,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
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