[Resolved]  HDFC Bank — Cashier of bank gave out cash 9 lakhs rs to someone else

Address:Nagaur, Rajasthan
Website:www.rbi.org.com

Sir, myself Sada Mohammed Chauhan lives at nagaur Rajasthan. On date 15.9.2016 I went to hdfc bank nagaur branch to transfer cash of 9 lakhs rs in account of my friend Jakir Hussain whom has account in this bank in matter of purchasing a shop from him.
As soon as I gave whole cash to the cashier, cashier told me to give formalities such as I'd and told me to fill up a form. Meanwhile the cashier gave my whole cash at 3rd counter to someone else who was not with me, I don't know who was . Then the thief ran away from Bank.
I had file a case against bank and bank staff.and registered a F.I.R too.
No response is given yet neither from Bank nor from police department.
Please help us .
We want whole claim of our 9 lakh rs from the bank as it's a clear case of bank staff's carelessness.
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Oct 21, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 16, 2016
G.Tamilselvan's response
Sir,
My account no is [protected]. my name is G.TAMILSELVAN send me a new cheque book my old book is finished.

Its very urgent my Debit card lost

My contact number :[protected]
Note : My adredd is change.

Adrees:
G.TAMILSELVAN,
No.18A, Writer Street, Yamuna House, Door No:17, A Block,
Karayanchavadi,
Chennai-56.
Verified Support
Sep 20, 2016
HDFC Bank Customer Care's response
Dear Customer,

Regret the inconvenience caused to you. We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with customer Id/account no., issue details, complete address of branch you visited and registered contact number, mentioning reference Id TTU20091602 in the subject line for us to assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have also penalized for 115 Rs. fort ADHOC STMT CHGS INCL ST & CESS...pls do the needful
Sir,
My account no is [protected]. my name is G.TAMILSELVAN send me a new cheque book my old book is finished.

Its very urgent my Debit card lost

My contact number :[protected]

Note : My adredd is change.

Adrees:
G.TAMILSELVAN,
No.18A, Writer Street, Yamuna House, Door No:17, A Block,
Karayanchavadi,
Chennai-56.

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