[Resolved]  HDFC Bank — Change of rate for foreclosing charge after procedure and charging 60000 for three months moratorium

Dear sir/ma'am,
I had taken PL in hdfc bank in march 2020 worth 10 Lac and zero closing charge after 12 emi. All these was mentioned in their papers while I was signing.
Now after one year when I willing to close it, I no one is responding properly and in they have some different paper in their database which is showing 4.75% of closing charge even after 13 emi.
I have both papers where I signed and the one which they have sent in my gmail showing 4.75%

I also had applied moratorium for three months in corona time. They did it but for this they are charging 2 and Half months Emi extra which sum up to ₹ 60, 000. This much charge is totally injustice. If I were knowing it, I cound not have done it. Because 60000 is too much penalty for this. Was this facility or looting plan by this fraud bank. Totally dissatisfied from this bank.
Please take action and save me from this bank.