[Resolved]  HDFC Bank — Charged low balance penalties from may-2015 to mar-2016 (about 7000 inr)

Address:

560017

I had opened a saving account with HDFC Bank, Old Airport Road, Bangalore which I was used as Salary Account. Since I stopped working, i had not maintained the minimum Balance 10000 INR in Account. They started charging penalties in my account and it went to minus - 6500 INR as on Feb-2016. I had visited the Bank in Feb-2016 and requested them to reverse it, so that I can start maintaining the minimum balance. They asked me to pay 1000 INR and I paid it, then they reversed -5500 INR. My account was showing the balance as 0, 00 INR after reversal. Then later I have deposited the minimum Balance of 10000 INR and then suddenly on the second day of my deposit, they charged - 5500 INR as a penalty from May-2015 to Mar-2016 for not maintaining the minimum Balance. This is ridiculous. Is this the way you (as a Bank) cheat the customer?. How the customer believes you to continue further. You might have millions of customers worldwide, but you had started already loosing the customers day to day by cheating like this.