[Resolved] HDFC Bank — charged unnecessary amount from credit card. | |
These people have started a medical policy with bharti axa without my concern and when asked to cancel the policy and initiate the refund they are least bothered. I have marked a mail on 20th June, 2021 till then I haven't received any resolution. I spoke to Bharti Axa people too and they said they have cancelled the policy from their end but HDFC people are not initiating the refund. Please ask the team to initiate the refund asap. Was this information helpful? | |
Aug 23, 2021 Complaint marked as Resolved They have not taken any step and still I have not got my money back. They just bluff people and charge without consent, and when the customer ask back for his or her money they just say its processing and here the mention as closed which is really wrong.
I need the money back in 7 working days else i request consumer forum to take a action. If they also dont take any action I will have to go more above and the higher authority. HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 02, 2021 HDFC Bank Customer Care's response Dear Customer, Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance. | |
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Its been 3 months and still they have not closed this and has not made any reverse money of Rs 11000 in the account and still they have added it in my bill cycle.
I request the legal team from the Consumer forum to look into it and close it. I need the whole money refunded in my credit card in 7 days or I will go to the next level for the resolution.