HDFC Bank — Charges on savings account resulting into negative balance

Address:

Surat, Gujarat

Sir, I opened a bank account with HDFC years back with a condition that you need to maintain Rs.10, 000 all time in your account. But due to some exigencies my balance reduced to approx Rs.6000 and I was unaware about the fact. Today when I went to close my account, to my surprise I see that bank is demanding Rs.624 for close the account and argues that this is system generated procedure and cannot help. They say that they have deducted all my hard earned money by the name of charges every quarter and have not even once intimated me about my account's condition so that I would have timely regularized the same. Also, I was not informed about the charges while opening the account, I want to get my money back.