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HDFC Bank — Charging over due

Address:CHENNAI

I got mobile for 47584 for 12 months. I payed emi for 10 months due to some financial problems I couldn't pay told them to wait will pay including fine and all ! for that they continuously abusing me in call and sending pics of my home finally came to home created a big drama and all kind of things !have to pay 8000 now because of all charges its 12567
according to rbi there should be only legal action ! no verbal or abusive ! I thought Hdfc is reputed bank ! they acted so cheap so I can't pay any amount
agents number - [protected], [protected], [protected]
my loan number is[protected]
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and loan account number for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Reply
mageshsmage's [Complaint's author] reply, Sep 28, 2023
Reference number is protected couldn't able to move on further

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