[Resolved] HDFC Bank — Charging towards program management fees

ydparikh

Address:	380063
Website:	consumercomplaints.in

The bank has charged my account for two quarters Rs.114 and 115 towards program management fees. The bank did not intimate about this. Account holder's confirmation is necessary before charging any such amount. The bank has done this unilaterally. I request that such amount should be credited back. Otherwise I will be compelled to close my account.

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Sep 24, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

HDFC Bank Customer Care's response Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

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Comments

raj2009

Sir i had a bike loan of 32000 from hdfc bank . They charge me 1780 rupees in name of loan file charge . Is that right amout and how much file charge of 32000 loan . Please help . Thanks