HDFC Bank — Cheating and Duping by HDFC Life

Address:

New Delhi, Delhi

This is to bring to your attention about the malpractices going on in your organization. I bought a Sampoorna Samriddhi Life Insurance Plan in August 2011. I got first call from Ashutosh – Fund Manager HDFC – [protected]. Then his agent/staff kept following with me. As per details provided by him, I am entitled to get the entire Sum Assured alongwith the installment premiums that I pay during the policy period. During all conversations, I asked for leaflet/brochure of the scheme but that was never shown to me. It was only the brand name of HDFC that I trusted and opted for the policy. When the policy was received and I saw only Sum Assured being part of benefits in the policy, I called your executive again who had visited me. He then told me that a separate certificate containing information on redemption of summed premium amount would be sent some weeks after the policy is sent. Post this, I opted for another Sampoorna Samriddhi Life Insurance Plan in Nov 2011 from HDFC. I have kept calling your staff executives since then to have the certificate but have just received either assurances or phone ringing or rude behavior or no. busy status since last 6 months. However, to my surprise, the entire investment planning has turned wrong as I understand from the call centre that there is no certificate provision from the company and the information provided by your team is wrong. The same wrong information was given again and again by all the persons dealing with me. This would have been the case with other customers also surely. I will only get the sum assured amount which is close to half of the installment premiums that I pay plus minor bonuses..after 5 years???? Better option would be to invest in FD or saving account which do not make fool of the people under such big branded names of the companies like HDFC. He has thus cheated me. This is complete breach of trust and forgery and I am no more interested in continuing with this policy. I am hopeful that as the staff executives have shown poor character, the bank higher management authorities will take severe action against such people. I want back the entire premium paid by me with interest within next 30 days I’m sure that action will be prompt and I will not be forced to approach law. I can be telecalled only on [protected] now. Regards Bankey Bihari Goyal [protected] Policy Details: Policy Number: 14566381 Premium Paid: 50000/- Date of Birth of the Life Assured: 3 June 1951 Name of Nominee: Saroj Goyal Communication Address with PIN code: DB 85 C, Hari Nagar, New Delhi - 110064 E-mail ID to be registered: [protected]@gmail.com Latest Contact Numbers to be updated: [protected],[protected], [protected]. Kindly contact me only on [protected] Policy Number: 14725014 Premium Paid: 20000/- Date of Birth of the Life Assured: 3 June 1951 Name of Nominee: Saroj Goyal Communication Address with PIN code: DB 85 C, Hari Nagar, New Delhi - 110064 E-mail ID to be registered: [protected]@gmail.com Latest Contact Numbers to be updated: [protected],[protected], [protected]. Kindly contact me only on [protected]