HDFC Bank — Complaint Against-Archana Singh-ADFC-49828

Address:

Mumbai City, Maharashtra

Dear Hdfc Bank/ Mr. Navin Puri / Mr. Aditya Puri / Mr. Parag Rao I am very disappointed with your customer service executive. I had call to your customer care to know about my credit card statement but the way of Archan Singh spoken to me might she was doing favor on me. I asked her to transfer my call to her senior but she kept me on hold for 10 to 12 minutes and disconnected my call. Again I had call on the sam number and Spoke to (Kavita D’souza Assit Manager-K-4182) and given feedback about her, let see what action she is going to take against her unethical behaviour over the phone?? And sure I am not a first customer who complaining again her and please imprrove your training and quality. Request you to all keep me in loop what you all will do after this mail. Reg Mobil No- [protected] Card Ending No:- XXXX XXXX XXXX 2239 Reg Mail Id:- Wasim.[protected]@gmail.com Yesterday Call done from this No- [protected]