[Resolved] HDFC Bank — Complaint against the employee | |||
Dear sir, i want to make here a complaint against the employee of hdfc bank and his name is Deepak Singla, branch manager of sitto guno branch, teh Abohar, Punjab. This person has misguided me by saying that if i register a policy he will give me a credit card.I have made so many complaints against this person but i didnt got any solution till now and its been fifteen months but i didnt got any relevant solutions and this been a very bad experience for me with hdfc bank as im a very old customer of hdfc bank as my car loan and bank account is also through hdfc bank but this issue made me very unsatisfactory with the service offered buy hdfc bank.I do have recordings and proofs against this person and when i asked him that i will make a complaint in ombudsman and to your senior he said that they cant do anything against me. As a solution i want either my policy amount back or hdfc bank shall issue me a credit card worth Rs 1 lac against this policy, I will really be grateful to you. policy no:.17662599 Was this information helpful? | |||
Oct 31, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 HDFC Bank Customer Care's response Dear Customer, Kindly write to us at [protected]@hdfcbank.com with the complete name and address of the branch along with your registered contact details, mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you. -Natasha HDFC Bank Customer Assistance | |||
 9 Comments | |||
Comments
hii im jatin aggarwal from janakpuri .. one month ago i apply for current account in HDFC BBANK (janakpuri ) hdfc employee :- inder rana and swami sir entertain me and i gave them all document which they demand but till now my current is not open i have 2 current account in hdfc(janakpuri) i close both the account.. i issue a cheque of 26000rs to hdfc bank cheque is clear approx 2 weeks ago.. today i go to bank(janakpuri).. swami sir is on holiday and inder rana dont knw about anything now .. on monday i close my both account or you take strict action.. till now i have nothing no account detail but my 26000rs is gone to your bank take strict action
Reply
hello,
This is Anand Rasale HDFC BANK Acc Holder. i am facing a problem from last 15 days i have got a credit card ending with 3300. and its been activated with One Assist i went to the bank to know the details "HDFC Bank" branch solapur hotgi road branch. i was given a very arrogantly answere " we cant help you in this matter "
you can call customer for your further process call them and adk for the further assistance.This is the service provided in "HDFC BANK" what should i do at such condition. customer care never replies and bank employes says "We Are Sorry"
Nice Bank...
Name: Anand Rasale
Acc. No: [protected]
mobile no: [protected]
Regards,
Anand Rasale.
This is Anand Rasale HDFC BANK Acc Holder. i am facing a problem from last 15 days i have got a credit card ending with 3300. and its been activated with One Assist i went to the bank to know the details "HDFC Bank" branch solapur hotgi road branch. i was given a very arrogantly answere " we cant help you in this matter "
you can call customer for your further process call them and adk for the further assistance.This is the service provided in "HDFC BANK" what should i do at such condition. customer care never replies and bank employes says "We Are Sorry"
Nice Bank...
Name: Anand Rasale
Acc. No: [protected]
mobile no: [protected]
Regards,
Anand Rasale.
OneAssist Consumer Solutions Customer Care's response, Sep 6, 2017
Dear Anand,
Greetings from OneAssist..!
As per our records, we can see that you have agreed to continue with our services after explaining you the plan benefits and offering a discount of Rs.299.
We have also arranged a call back for you to confirm the same.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
Greetings from OneAssist..!
As per our records, we can see that you have agreed to continue with our services after explaining you the plan benefits and offering a discount of Rs.299.
We have also arranged a call back for you to confirm the same.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
Dear Anand,
Greetings from OneAssist...!
As per the telephonic conversation, we have cancelled your plan vide service request No.2320447.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Deepali
Team OneAssist
Greetings from OneAssist...!
As per the telephonic conversation, we have cancelled your plan vide service request No.2320447.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Deepali
Team OneAssist
As per the telephonic conversation, you have cancelled your plan vide service request No.2320447.
The refund will be processed in bank/card account from which the amount has been debited. It was goung to take 7 to 8 working days for the refund to reflect in my bank/card account.
but still it has not happened please do it as soon as possible.its 15 days now.
Thanks & Regards,
Anand Rasale
The refund will be processed in bank/card account from which the amount has been debited. It was goung to take 7 to 8 working days for the refund to reflect in my bank/card account.
but still it has not happened please do it as soon as possible.its 15 days now.
Thanks & Regards,
Anand Rasale
Hi,
I m an existing customer of HDFC saving account & credit card. I meet with an accident 2 months back due to which I was not able to make the payment of my HDFC credit card.. 2 days back I received a call from HDFC credit card department for my due payment. I informed that guy about my accident and also told him that I will make the payment by next week. But that guy was not ready to listen anything and uses unprofessional languages and also giving me the threats that make the payment today itself or we will do whatever we want to do and be ready for the consequences. The tone of that is so rude and he is behaving like a gunda.
I want to ask from HDFC that is this the customer service which you are offering to your customer or you hired some gundas to collect the money from the customers.
I m clearly mentioning that if anything happens to me, directly and only HDFC is responsible for that.
This is really unexpected and unacceptable from such a good and reputed bank.
Regards,
Sumit
I m an existing customer of HDFC saving account & credit card. I meet with an accident 2 months back due to which I was not able to make the payment of my HDFC credit card.. 2 days back I received a call from HDFC credit card department for my due payment. I informed that guy about my accident and also told him that I will make the payment by next week. But that guy was not ready to listen anything and uses unprofessional languages and also giving me the threats that make the payment today itself or we will do whatever we want to do and be ready for the consequences. The tone of that is so rude and he is behaving like a gunda.
I want to ask from HDFC that is this the customer service which you are offering to your customer or you hired some gundas to collect the money from the customers.
I m clearly mentioning that if anything happens to me, directly and only HDFC is responsible for that.
This is really unexpected and unacceptable from such a good and reputed bank.
Regards,
Sumit
Dear sir,
Hi i am a existing customer of hdfc i am facing lost of problem not yet resolved by u r team & manager as well my a/c end: 1358 has my salary deducted amt: 6000/- in the month of october 2017 not managers of bommanahalli & sahakarnagar managers are not reverting for my problems, i am very unhappy with the u are team managers i kindly requesting you to revert my amount back so kindly do the needful
thank you
Hi i am a existing customer of hdfc i am facing lost of problem not yet resolved by u r team & manager as well my a/c end: 1358 has my salary deducted amt: 6000/- in the month of october 2017 not managers of bommanahalli & sahakarnagar managers are not reverting for my problems, i am very unhappy with the u are team managers i kindly requesting you to revert my amount back so kindly do the needful
thank you
Hi this is sundeep from Hyderabad..image garden, madhapur, Hyderabad ..actually I thought to open my company bank account..but accountant sridhar reddy ..he is not worth in hdfc bank ..no proper response for customers..such a good bank recruiting this kind of employees ..means bank will loose good name plz resolve this problem ...thanks ..
SIR my account he's without my ermission I asking what reason you black my account I really ingry to your bank emplare only taking goo to your man branch his covid 90 I visit branch 2 tiam no help me not help me so bater you colose my account permanently sir
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Hi Team,
This is devika. I have contacted one of the hdfc manager. His name is srinivas begumpet branch Hyderabad for 9l loan. Initially, he told we will take two loans instead of one. I said yes, so I got frst loan 7l. He told we will apply for next loan after first emi is debited. This month first emi was debited, now I called him asking for second loan he is saying ur nor eligible cuz recent funding will try after 3mnths.
What is this kind behavior?
I need loan urgently... please resolve my issue asap.
This is devika. I have contacted one of the hdfc manager. His name is srinivas begumpet branch Hyderabad for 9l loan. Initially, he told we will take two loans instead of one. I said yes, so I got frst loan 7l. He told we will apply for next loan after first emi is debited. This month first emi was debited, now I called him asking for second loan he is saying ur nor eligible cuz recent funding will try after 3mnths.
What is this kind behavior?
I need loan urgently... please resolve my issue asap.
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