[Resolved]  HDFC Bank — Complaint CRM Ref Id 30423013

I was victim of a cyber fraud of amount 97, 325 done from my HDFC Bank A/C, I immediately reported to the bank and also raised a complaint on cyber cell as well as FIR. I also submitted CDF form online. After that I have been constantly following up with the bank but zero response. They did temporary credit of the amount but it was reverted. I have been a loyal HDFC Bank customer for half a decade now and using Imperia customer service and Diners Black for years. I have been requesting them repeatedly for resolving my incident, but have got no response. Out of goodwill and for the retention of a long term customer, I request you to kindly look into the matter immediately and escalate it for compensation from fraud insurance
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2023
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We sincerely regret the inconvenience. We are looking into your concern via interaction
id 33147518 and will revert to your registered email id on or before October 12, 2023. We appreciate your cooperation and patience in the interim.

-Anay, Service Manager
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information