[Resolved]  HDFC Bank — Complaint regarding marked my profile suspected in HDFC Bank by ric department without any information

Address:

Greater Noida

I am Shivesh Pandey, Salary account holder in HDFC Bank since March 2020.
In the month of February, I had applied for fresh personal loan via one agency and provide all required documents to that agency agent like :
3 months payslips,
Form 16,
Aadhar Card,
PAN Card etc
But my application has been rejected without any reason.

I tried to contact HDFC customer care to got to know the reason but didn't get any genuine clarification.

After few days, agent informed me that your profile is marked as suspected by HDFC ric department but I sill don't know - why ric team marked my profile suspected ?

Even, HDFC Bank have my all required information provided by my organisation as my salary account is in same bank.

Now, I have checked my CIBIL report and in that report I saw that there are more than 5 enquiries in HDFC bank within 6 months and that was not done by me.

I would like to request to HDFC bank team please look into this issue and tried to resolve it ASAP.

Thanks and Regards
Shivesh Pandey