[Resolved]  HDFC Bank — Converted Corporate Salary Account to Saving Account without any intimation

Dear SIr/Madam,

Docket No. HBL=[protected]

I hope you must be aware about the Global Pandemic which has terribly spoiled many lives and peoples financial savings. I am also a financially affected person in COVID 19 pandemic.

I had visited the nearest HDFC Branch to withdraw my saving amount from HDFC account and the branch officer told me that you have negative balance in your account and you are supposed to make payment to the bank because your account has been automatically converted to Saving Account from Corporate Salary Account. You haven't maintained the minimum bank balance which is mandatory in a Savings Account.

I am surprised that I have never given any consent to convert my Salary account to Savings Account.

Hence, request you to close my account and refund my balance amount.

I hope you understand and co-operate as always.

Regards,

Shrutika Gadekar
[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by September 02, 2021.

-Anay
HDFC Bank Customer Assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information