[Resolved]  HDFC Bank — credit card and personal loan payment

Address:Shamli, Uttar Pradesh, 247776
Website:WWW.HDFCBANK.COM

I would like to inform you and need your valuable time to resolve the issue as i am facing since last 10 months.

I am a customer of hdfc bank from last 10 years and had a good transaction with bank, but now i am totally disappointed with the services and charges which was applicable in my statements and accounts. Due to this i am not able to do a single transaction in hdfc bank account.
I have an account no. [protected] in shamli branch and a credit card i. E. [protected] from last 7-8 years. As per history sheet all the emi’s paid on time but due to major accident before few months, there was some delay on my emi’s. After that bank holds my account and maintain my balance in negative. We tried several times on phone banking to continue my both the accounts so that we can pay my emi’s through net banking and maintain my accounts also for future transactions, but nobody helped me out to resolve the issue. I am facing problem to paid my emi in cash for personal loan a/c no. 3640399 to hdfc representative and after that we are facing the bouncing charges with reflect in my account also.

As similar the total amount reflect in my credit card a/c i. E. Rs. 105666.00, and the finance charges is also reflect in my account. I paid regular emi’s from last few months as before, so why we are paying these financial charges.

Sir, my humble request to you please regularize my both the accounts so that we can transfer my emi’s direct from my account and use your services in future. Otherwise it will be more difficult to me to paid such kind of financial charges in future.

Looking forward for your kind attention and early response.

Hdfc bank saving a/c - [protected]
Hdfc bank c. Card no - [protected]

Regards
Vineet kumar
[protected]
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Nov 26, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
HDFC Bank Customer Care's response
Dear Mr. Kumar,

We request you to elaborate your concerns in detail to [protected]@hdfcbank.com. Also confirm us whether your concern pertains to debit card, savings account or credit card to enable us to check and assist further.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Can you please arrange a call from bank side to resolve the issue.

My contact number is [protected]

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