[Resolved] HDFC Bank — credit card and personal loan payment | |||||
I would like to inform you and need your valuable time to resolve the issue as i am facing since last 10 months. I am a customer of hdfc bank from last 10 years and had a good transaction with bank, but now i am totally disappointed with the services and charges which was applicable in my statements and accounts. Due to this i am not able to do a single transaction in hdfc bank account. I have an account no. [protected] in shamli branch and a credit card i. E. [protected] from last 7-8 years. As per history sheet all the emi’s paid on time but due to major accident before few months, there was some delay on my emi’s. After that bank holds my account and maintain my balance in negative. We tried several times on phone banking to continue my both the accounts so that we can pay my emi’s through net banking and maintain my accounts also for future transactions, but nobody helped me out to resolve the issue. I am facing problem to paid my emi in cash for personal loan a/c no. 3640399 to hdfc representative and after that we are facing the bouncing charges with reflect in my account also. As similar the total amount reflect in my credit card a/c i. E. Rs. 105666.00, and the finance charges is also reflect in my account. I paid regular emi’s from last few months as before, so why we are paying these financial charges. Sir, my humble request to you please regularize my both the accounts so that we can transfer my emi’s direct from my account and use your services in future. Otherwise it will be more difficult to me to paid such kind of financial charges in future. Looking forward for your kind attention and early response. Hdfc bank saving a/c - [protected] Hdfc bank c. Card no - [protected] Regards Vineet kumar [protected] Was this information helpful? | |||||
Nov 26, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 HDFC Bank Customer Care's response Dear Mr. Kumar, We request you to elaborate your concerns in detail to [protected]@hdfcbank.com. Also confirm us whether your concern pertains to debit card, savings account or credit card to enable us to check and assist further. -Manoj HDFC Bank Customer Assistance | |||||
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My contact number is [protected]