[Resolved]  HDFC Bank — Credit card application disapproved

Address:Ahmedabad, Gujarat, 380008

To whom so ever it may concern,

I had applied for a credit card application number [protected]w3, later i got a text stating "dear applicant your hdfc bank credit card app ref no [protected]w3 is approved in principle subject to internal checks"

I called the sales person and he said i'll get my card within a week, i contacted the back email and got to hear that they will get back within a week, it's more than 10 days now. i checked the status of my application on their website it says disapproved. this is crazy, don't know what's going on. nor the bank or the sales person is getting back to me. kindly do the needful if my application is disapproved kindly let me know the exact reason.

Thanks
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Nov 14, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your query raised with regard to your HDFC Bank credit card application and you may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 011016" category. I think this category is for demat account. i dont have demat account how can this deduction is possible from my account no? Rs 115 has been deducted from my account. Disappointed by HDFC bank services.
Please do the needful.

Pathetic Call center for credit card. It takes years to talk to executive. Nodal Officer does not pick phone. Worst scenario here !

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