[Resolved]  HDFC Bank — Credit Card Application Rejection

I want to know why mr application got rejected. Being an existing HDFC customer as salary account in bank, i daily get, messages and mail for credit card. After applying and submitting my salary docs and other required docs, after about 10 days, i application is showing in rejected state. I want to know the reason for this, even i am eligible for the card why my request got rejected? Although address has been already verified at te of account opening, in case of current address verification no one visited or not even i got nay call/mail.
Was this information helpful?
No (0)
Yes (0)
Nov 2, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information