[Resolved] HDFC Bank — Credit card auto pay issue

daidakoti

from Bengaluru, Karnataka

Address:	560068
Website:	www.hdfcbank.com/personal/customer-centre

Hi team,
I put auto debit of hdfc credit card payment from my hdfc salary account.
This oct month, 138088 rupees deducted from my savings account even though the bill is less (some transactions have cancelled and its already credit to my credit card). i was frustrated and raising a complaint on not taking the issues even i called to customer care ([protected]) many times and no one is responding. please take this as complaints and forward to higher authorities. i need my cash back amount to my a/c and this type of frauds i will never accept. i will cancel my hdfc cc once the issue/statement is resolved.

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Dec 3, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

HDFC Bank Customer Care's response Dear Customer,
Request you to provide us your customer Id/credit card number, issue details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU02111604 in the subject line. Our concerned team will get back you.
-Bejoy
HDFC Bank Customer Assistance