[Resolved]  HDFC Bank — credit card bill overcharged with false interest and late fee

Address:

Jhansi, Uttar Pradesh

Dear sir, This brings to your kind notice that i use the credit card no ending 5734, i have used this card in September last week till now. I was told that we get interest free credit period for 50 days starting from the day of credit -- when the card is given, many hidden information are not given !! 1--No information was given to me regarding the bill cycle. -- no mail, sms, no courier or post 2--even before going, i spoke to phone banking number of times for details, any outstanding, etc -- no information was given regarding the outstanding and that i have to pay my dues 3--When with my own curiosity i asked today the phone banking number regarding my dues. i was told that interest has been charged on my dues. 4-- i opened my international limit on phone banking, and i spoke to the executives no of times, but no idea was given to me regarding payments -- i informed them also that i will go out of india from 14th to 23 rd october 2014 --- i should have been informed for my dues by them as i all the time asked them that should i pay in advance before going, so that my limit does not stop? they always said that no you can come back and pay as per your bill !! 5-- i do not use credit card for loans and interest --- it is for ease and cash safety, sir, do not levy me with interest for which i strongly oppose and never demanded for this credit on interest 6-- i strongly oppose to this interest and penalty, please reverse this and i pay my dues the next day please do it soon 7-- there were even plans to link my life insurance policies from november onwards as my premiums fall due from dec every year, and link my electricity and mobile bills from the credit card -- if my complains are not redressed to my wishes and my right is not given to me, i will not use this credit card facility and denounce your working This is totally wrong and i strongly object to this as no bill, no sms or mail was provided to me regarding my dues and i was under this impression that i get a 50 days leverage. I am a very old customer of HDFC bank with more than 12 a/c, saving and current of me myself ([protected], [protected], [protected], [protected], [protected], [protected], 5243, 7012, ), loan accounts, and my industry account, and cc limit of my anupam industries, my brother rajeev srivastava, rakesh srivastava, father SP srivastava and my family and i believed HDFC to be a transparent body with clear instructions. Please reverse my interest so that i pay my dues without any hassle and remain as your privilege customer with good will and regard. Thanking you. Yours Dr Anoop Srivastava