[Resolved]  HDFC Bank — Credit card

Address:	110092
Website:	www.hdfc.com

Hi sir/mam,
I sonam gupta, credit card holder of your bank. My credit card has expired in july 2015 and i have applied for the renewal of the card before 4 months from your delhi branch. Your branch staff has told me to fill the form and write the application for the renewal. I have done the same whatever they told me. But after 10 days i did not received my card then again i've contact with the branch and they told me to fill the form again and write the application too so i've again done the same procedure but still i did not receive my card. Now tell me this is the way to entertain the customer from your side. Really my experience is very poor with your services. You are brand name this is not expected from you atleast. You are the bank and there are millions of customer are connected with you, but if you are not able to provide a better services to your customer then no one will stay with for a long time. Even i was thinking to open an account in your bank but now with this experience i never open any account in your bank and tell others also not to open.