HDFC Bank — Credit Card

HDFC Bank — Credit Card

P pankaj goyal3 from Dhanbad, Jharkhand

I did a purchase of rs 29900 for a credit card with credit limit of 30000. When I checked on hdfc website it had purchase debits of 34371 rupees. It was supposed to be no cost emi as well. I am seeing Overlimit fees of 550 which is because they added emi processing fees of 117(with gst) . And that made total limit used to rs 30017. Now they are taking. It’s easyEMI millennia debit card. Now new emi is worth 3605 rs it includes OFFUS EMI, INT NBR. No interest was supposed to be charged as it was no cost emi. Please solve this issue.I called them and registered a complain but they said it’s not possible. You will have to pay. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Pankaj,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No., registered contact details & the last four digits of your Credit Card No. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay