HDFC Bank — Credit card harassment

Address:Thane, Maharashtra, 401506
Website:google

Dear Sir / Madam,

I have above mentioned credit card with your bank. Due to my financial crisis, I am not able to pay my dues. So their is continuous reminder giving to me by your pH. Baking executive. Near bout 3 - 4 months before your executive suggeste me to settled down credit card, as I am unable to pay the dues.So I request him for settlement. He told me that bank will confirmed & send you letter, how much amount you to pay & in how many installment. Then you pay the amount.
So I didn't pay any amount & wait for your approval letter. Mean while form your executive again call me for payment, I told them that I request for settlement & waiting for your approval letter.But she didn't listening me & continuous hamper me to pay the payment.Then she start calling on my company landline, but I am deputed 17km away from my company, other division in rural area.
I request her to don't call on company landline only, but she not listening, she threatened me that she keep calling on my company landline. She again call on my company landline & talk with our account dept. She keep calling continuously 3-4 days & make disrupted to my colleagues. Our telephone Oprator & account dept. Persons get to much distributed & get harassed by her.

She make me guilty & ashamed with my colleagues. I request her frequently to don't call on company landline & stop disturbing them because they have their own work to do, they are companies employees not mine, but she not listening me & keep calling on company landline, make irritated to them. Then my colleagues star blaming & fighting with me that because of you that lady is disturbing us & even she not listening us.

Then I called customer care & launched a complaint against her. Then also she not calling me on my mobile, she continued calling on my company landline. Then I again call customer care & give complaint against her, (Mrs. Ramila, 28304).
I request her that I have not got conformation for my settlement from your side yet. She threatened me that she keep calling me on my company landline 100_300 times a day.Then I call to customer care & told the situation that your executive is harassing & taouchering me mentally.
I am not paying money to you for getting harassed or get mentally torched. So I request you to clear my all dues & give me clean note by letter or by mail because it is your fault that I request you 3-4 months before for settlement but till date no any action taken. So I request you to clear my all dues immediately. Actually you should credit Rs.20000/ to me as a penalty because your executive damage my image in my company & harrased, mentally torched to us.

So I again humbly request you to clear my all dues & issue me money back credit card so I can reburas my points into cash. kindly issue me Rs.100000/- limit credit card only.

I think you understand my feelings & take immigiate action & do the needful.

Regards,

Sandesh Bendre.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

I request you to share your card/customer Id and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

-Bejoy
HDFC Bank Customer Assistance

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