HDFC Bank — Credit card minimum due deducted twice from my savings account | |
Hi, i had received an SMS mentioning that my credit card minimum due of Rs 19, 270 has been deducted from my savings account. Later in night, i again got a SMS mentioning that HDFC Bank has requested for credit card payment of INR 19, 270 towards pending dues. Below this, there was a link present (smarthub.hdfcbank.com). I made the payment by clicking on the link as i was under the impression that the previous debit might not have happened. Later when i checked my account, i can see that the payment has been made twice. When i tried to register a complaint in HDFC website, they dont such option where i can select regarding payment made twice. In the attachment, i have highlighted the same in "Red box" I request you to kindly look into this so that the excess amount debited gets credited back to my account. Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. | |
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