HDFC Bank Credit Card — Name misspelled on card.

Address:Mumbai City, Maharashtra

After getting sick and tired of calls for credit card, I finally decided to opt for one since there was a 'special offer' going on for my company. All the supporting documents were given. I received as many as 4 verification calls and proper details were given. In spite of this, finally, when the card arrived (I thought it never would!), the name has been printed wrongly. When I got in touch with the customer care, I was told to give that in writing and drop it at the nearest branch. When I said that it was a mistake on front of HDFC, the representative just put me on hold. This is a new way of tackling 'pesky' customers when they dont' have answers to your queries. Either HDFC should issue me a new card or take it back. I will not be doing any running around business. Aditya Divadkar [protected].
Was this information helpful?
No (0)
Yes (4)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32727
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information