HDFC Bank — Credit Card offus emi

I have purchased a product from Amazon for 3349 rupees. through HDFC credit card, 9-month EMI, But before it get delivered, i cancelled the order and got my refund back into my credit card
but my HDFC Offus EMI is still active. i spoke to HFDC as well to close this EMI, but they said you would have to pay.

loan number:[protected]
start date: 13th feb
amount: 3349
loan type : OFFUS EMI
Tenure: 9 months
interest : 9 month

amazon order id: Order#[protected]
+1 photos
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2024
HDFC Bank Customer Care's response
Hi,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Priya, Service Manager
Mar 18, 2024
Updated by shm2905
i tried but due to not having any refrence id, i am not able to submit my complaint on your given link, please solve it here
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