[Resolved]  HDFC Bank — Credit Card payment calls from DSA

Hi,
Could you please tell me whether the DSA is authorized to visit customer's home for the payment collection?
On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
So these are the no.s from which i am getting calls on a daily basis to pay my mininum due.
And due to above scenario i have literally got frustuated. Now i am good to go by legally to handle this so i have provided all the documents(calls list and person visited details) to my lawyer to proceed further.
Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldnt get any calls from neither of any (Collection team / DSA).

Murugesh [protected]
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Below details for your reference,

- Card no. [protected]
- Card Holder name: MOHAMMED IRSHAD
- Contact no. +91 [protected]
- Contact email: [protected]@yahoo.com
- Last purchase amout: 1, 00, 000
- Minimum due amount: 6, 456
- Minimum due not paid since: Nov'21 & Dec'21
- Whatsapp message screenshot: Attached

Thanks,
Mohammed Irshad