[Resolved] HDFC Bank — Credit card payment issue

san kumar roy

from Kaliyaganj, West Bengal

Address:

Barpeta, Assam, 781352

My credit card emi has 3367, due date is 07th of the month, but previous month,[protected], emi has been returned, and later the fill the payment with huge charged, ae.513, totl is 3880.how dz possible, iam shocked with dz mattr, please do the action, and refund me the charge amount,
Otherwise i have canceled my account and credit card both,
My acc no-[protected]
Credit card no -[protected]
My name - sanjoy kumar roy
Mob-[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
-Natasha
HDFC Bank Customer Assistance