[Resolved] HDFC Bank — Credit Card Rescue team | |||
Dear Team, My credit card no is : [protected]. I have used this card since Jul/15, I have paid at least minimum due amount on every month before due date. Due to some personal reason, I was unable to pay last month minimum due amount on time. But I have paid part payment of 2000Rs. Today I got a call from your Rescue team from the following number (+91 [protected]), one lady was spoke to me and asking about due payment, I cleared explain my situation and told her will be paid before next due date. She never agreed and talked very badly about me and she treat me like a slave. The way she spoke is very worst. Then I said Due to my situation unable to pay my due amount on this month this will be paid clearly on next month. She asked me to come HDFC Bank which is in near Nelson Manikam Road, Chennai and ask me to write a letter what I told. I said ok I'm ready to do that, In meanwhile I asked her name to include on that letter itself. She Threatening me like I will send our executive into you home and office and make you ashamed front out near people. Finally I got temped and asked her name and said until wont pay. She never said her name until close the call. She said like you will not pay the amount and I will move with legally and ended call. I want her name and action on her for treat me like her slave. Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Sep 11, 2016 rakeshanita's response My name Rakesh kumar meena my personal loan reference no 26225025 I want know by balance amount to deposits and tell me process of closing
Verified Support Sep 16, 2016 HDFC Bank Customer Care's response Dear Customer, Requesting you to mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in details and registered contact number mentioning reference Id TTU16091601 in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance | |||
2 Comments | |||
Comments
Im mohammad vajeed from Hyderabad, i want close my hdfc creditcard through final settlement by reducing my paying amount. my actual credit limit is 34000Rs but now card exceeded to 38000Rs, so i want close my card with 20000RS is it possible to do immediatley.
Reply
My reference no 26225025
My date of birth 10/07/1990
Loan amount 200000
Please tell balance ammount
My date of birth 10/07/1990
Loan amount 200000
Please tell balance ammount
58%
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32724
Pending
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Resolved
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