HDFC Bank — Customer Service

Sushant.etc

Nov 18, 2022

Address:

Bangalore

Hi,
I have a salary account in HDFC bank and during the bank account opening, they said that I am entitled to get an additional service of a credit card to which I said yes.
I had clearly mentioned that If it's not delivered before 9th Nov then I will not be able to collect it as after that I will not be available in my current location for 4 months. On this, they said that it will be delivered to any location in India I want. I have been trying to follow up with the POC from the sales team on this but none of them respond or pick up the call. I tried to call up customer care and they said I need to request a new credit card again once I am back at the base location (Bangalore). It's a big harassment to any customer.
I just want the card to be delivered to the current location.
Can someone help me here?

Was this information helpful?

No (0)

Yes (0)

HDFC Bank customer support has been notified about the posted complaint.

Related HDFC Bank reviews

View all 32731 HDFC Bank Reviews

Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 19, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern and the last four digtis of your credit card number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance