[Resolved]  HDFC Bank — Debited amount not credited

Address:600116

This is Kanagaraj A

in the month of September 20th i have tried to book a bus ticket through third party site. But due to some technical issue ticket not booked but amount has been debited from my savings account My Customer ID[protected]
Still the amount not waiver to my account.
Find the below details fyr

third party gateway id transaction Reference no - [protected]
PAYUIBIBOWEBPVTLTD

Bank ref no[protected]

we have inquired with bank as per them we tried hdfc phone banking. no response from them.

Kanagaraj A
Contact no - [protected]
mail id - [protected]@gmail.com
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Nov 25, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
HDFC Bank Customer Care's response
Dear Customer,

Please write to [protected]@hdfcbank.com with the below details:

1) Date and Amount of trnasaction

2) Account number

3) Contact number

-Bejoy
HDFC Bank Customer Assistance
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