[Resolved]  HDFC Bank — Deducting money for debit card issuance without prior notice

I opened a new account in hdfc bank and no bank in history has deducted money for debit card but here is hdfc bank, deducted 500 rs + taxes i.e. 590 rs for which i didn't even got a transaction message .i get too knew after checking my statement . This is not a professional practice by the most reputed in our country. Hence loosing trust of its customers by doing these practices . In future i can't trust hdfc bank because they don't inform a customer before deducting money, doesn't give any prior intimation for these large amounts to be deducted for free services like debit card. at last when you log a complaint they will tell you they will create a docket no which is of no use along with a time period of more than 7 days with no status on mail wasting customers tine as well as money.
Was this information helpful?
No (0)
Yes (0)
Sep 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
HDFC Bank Customer Care's response
Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 06, 2021. Request your co-operation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information