[Resolved]  HDFC Bank — Deducting money without intimation for credit card which is no aware in use

Address:500067

Amount deducted from account without intimation which is not in use, we have been asking for the statement of the credit card no proper response from HDFC executive even thought we go branch and ask for it.
since i am requesting for help and they again deducting amount and executives are not at all responding properly on time as i got struck with my mother health issues, is this how bank responds when their is urgency.
Was this information helpful?
No (0)
Yes (0)
Nov 14, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
HDFC Bank Customer Care's response
Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with the credit card number, charges details and your registered contact details with the reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information