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[Resolved]  HDFC Bank — Deduction of money without prior info

I hold a salary account in HDFC from past 4 years and now it has converted into savings account.
Yesterday my account got debited for not maintaining min balance criteria without any prior notification through SMS or email. Had they given me any information regrading the same, I might have maintained my min balance.

Moreover they deducted money and made my account negative which is not allowed as per RBI.
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Jul 11, 2022
Complaint marked as Resolved 
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Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have.

We have forwarded your query to the concerned team for further action. Our official will contact you by June 30, 2022. Request your co-operation and patience in the interim.

-Anay
HDFC Bank Customer assistance
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