[Resolved]  HDFC Bank — Deduction of payment

I have an account with hdfc that has been in active . Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking. I visited HDFC Branch. But they said we don't know about that.

I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

Thanks and regards

Leena Sapra
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Oct 16, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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