[Resolved] HDFC Bank — Delay in Disbursement

Gautham Vasireddy

from Hyderabad, Telangana

Sep 4, 2021

Address:

Hyderabad

I have requested for disbursement in Home Loan [[protected]] for 6 L on 19th August. This is the last disbursement and is pending since then. We have absolutely no update - When we call the customer care they say it is with technical department and they are not able to reach them. Not sure why you cannot check with Home Loan Branch and get back. This is very poor service.

Can you please get back on this disbursement? We have also submitted the NOC from GHMC.

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Oct 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2021

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Anay
HDFC Bank Customer Assistance