[Resolved]  HDFC Bank — Delay in opening of bank account

Address:Gurgaon, Haryana, 110075
Website:www.hdfcbank.com

Hi,

I have submitted the form for opening of new account in the name of my huf in the shopping mall, phase i gurgaon branch in the second week of september but account was not opened even after 1 week. The form was submitted to mr. Kuldeep pandey from that branch. After enquiring to mr. Kuldeep i came to know that 1 sign wass missing. I have again submitted the duly signed form in the last week of septmeber. But still account was not opened and when i called mr. Kuldeep for enquiring non openeing of a/c he said, we donot open account with balance of rs. 10, 000. When i said that min. Balance reqt. Is rs. 10, 000 than he promised that account will be opened in 3-4 days but still i am awaiting my account to opened.

Despite of repititive calls i am not getting any response.

This kind of services are not expected from hdfc bank which year after year is getting best consumer award.

Regards,
Neha sharma
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Nov 26, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
HDFC Bank Customer Care's response
Dear Customer,

We understand that our official Mr. Kuldeep Pandey contacted you and assisted with your requirement. Please call him on [protected] for assistance.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information