HDFC Bank — Did not receive Welcome Kit

Address:

HDFC New Alipore Branch (Branch Code - 40), KOLKATA, West Bengal

I had opened a joint savings account with my wife, in HDFC Bank New Alipore Branch in Kolkata in February 2019.
Till now I have not received the welcome kit although the Net Banking is working. I do not have any welcome letter, DEBIT Card or Cheque Book of the aforesaid account as the same has not been delivered to me after several requests to the concerning people of HDFC New Alipore Branch (Branch Code - 40) of Kolkata. Please help and get my welcome kit delivered which is pending for more than 2 years.