[Resolved]  HDFC Bank — Didn't received welcome kit of my salary account

Address:Kopaganj up

Dear,
I opened a salary account with HDFC BANK KOPAGANJ. I have completed my full kyc by visited branch nearly 25 days ago . And after that i received a sms as that "my welcome kit is dispatched and if you didn't received in 7 days then please contact us". Its already 25 days and still i didn't received my welcome Kit. I tried to get correct information by cutsomer care but didn't received any satisfactory response. Kindly please update me that when my welcome kit will be delivered to me.
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Sep 30, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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