HDFC Bank — Disapproval of credit card application

Address:	Pune, Maharashtra
Website:	www.hdfcbank.com

Hello, i applied for credit card a month agao from hdfc bank, i received all verification call from this number[protected] and provided all the necessary document with proper address and all. They told me that card will be dispatched on your address and will receive it on 10days i do not understand why they disapproved my application with some nasty reason. I dont have any account with this bank, how do they know my financial stability??? I am more than eligible to get this credit card. I dont understand why this company is even doing business where they can't process simple credit card application

I called their call center[protected] and spoke to amruta, gave her my app id, she was able to see the details but she was totally unprofessional when i asked reason why the application was disapproved. She said i dont have the information, i asked her if i am calling the hdfc bank credit card department she said yes, then why you guys dont have the information about my credit card status. I requested her to speak to her supervisor/manager then she put me on hold almost 20 mins and disconnected my call. (Total waste of my time and money (Call charges) their toll free numbers sucks i cannot reach any of them. All are disconnected (So poor and cheap service.)

Now i cannot apply for credit card for 6 months and i am helpless.

I dont agree with this reason.
Application number :[protected]w5
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability