[Resolved]  HDFC Bank — edc machine - merchant services

Address:Chandigarh, Punjab, 160022

We are getting rental for an edc machine tid[protected] which is not installed with us. When we complained to the bank, they are giving us a monotonous reply that its installed with us and we need to check our premises.

When we asked for transaction/ service history to prove that machine is installed with us, they are not able to provide the same. We want refund of the entire wrongly charged rental along with service charge, service tax/ gst and interest.

I have looped in the managing director (Hdfc bank) also in my mails, but to my surprise there is no response from his team also.

Hdfc bank has got really pathetic and insensitive over the years.
Was this information helpful?
No (0)
Yes (0)
May 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,
I'm Smrithi and I had submitted my application for credit card and I have a rejection status, trying to call the customer care for the reason but not helpful. Kindly help in. And let me know after how many days I can reapply for credit card

thanks & regards,
Smrithi
Send my two wheeler loan status

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information