HDFC Bank — Email OTP is not coming for changing my Net Banking Password

Hello,

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — I can't use this because I don't have debit card currently.

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, I don't know why is it happening. I have tried multiple times.

Thanks & Regards,
Rishi Sharma,
Mob No. [protected]
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2021
HDFC Bank Customer Care's response
Dear Customer,

We request you to confirm the date when you have tried to check and assist you further.

-Zubin
HDFC Bank Customer Assistance
Oct 03, 2021
Updated by SharmaShab
Hello,

I am trying this since past month. Even I tried today[protected] also.

Thanks & Regards,
Rishi Sharma,
Mob No. [protected]

Complaint comments 

Comments

Hello,

I am trying this since one month, Even today[protected] also I tried.

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