[Resolved] HDFC Bank — Emi paid twice

[Resolved] HDFC Bank — Emi paid twice

R Rahul jaswani Aug 8, 2023 Aug 9, 2023 This thread was updated on Aug 9, 2023

Hey, My name Rahul Jaswani and i have a salary account in hdfc bank. Actually i have took a micro loan from bank of 40000 rs 7th aug is the emi deduction date and from the morning i was checking that the emi is deducted or not but then it’s around 9 pm i also checked but no emi was deducted then I manually paid the emi it was showing in overdue section on net banking but now around 11:15 the emi got deducted automatically so i paid the emi twice please check and let me know or issue a refund for the same and the loan account number is[protected]. No prior message were given by the bank that the emi will be deducted on 7th august. Was this information helpful? No (0) Yes (0)
Aug 8, 2023 Complaint marked as Resolved No one has contacted me HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 9, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance