[Resolved]  HDFC Bank — Extreme Harassment by BANK OFFICIALS

Address:Lucknow, Uttar Pradesh

Hi, My name is Shruti Mehan & I took a HDFC credit card in the year 2011 and I've never faltered in my payments. I've always paid my outstanding, at times, even more than that regularly for 5 years, after which circumstances were such that I could not pay for the last 1 month. I have been telling them that I'm willing to pay but in small amounts as I do not have a job & I'm looking for one. My intention is to settle the account. But the bank officials Anand etc from Lucknow, Uttar Pradesh, have harassed me mentally!! They call me from different numbers.. [protected], [protected]. They have been troubling me by sending police at my house, obnoxious & cheap phone calls, calls to whoever relative and friends that they want etc etc., leaving me with ZERO CREDIBILITY in the society!! I really don't know what to do...no way to go, i honestly thought of committing suicide also as im super depressed & worked up because of the harassment, when my friend suggested that i should write to you directly...Please let me know if you if you can help me. I'm writing to you with a lot of hope. Thank you! Shall await your response. Regards, Shruti Mehan
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Aug 5, 2021
Complaint marked as Resolved 
Apr 30, 2015
Updated by Girish Nair2010
Today again (30th Apr 2015) they visited my house, where my retired & medically ill parents stay & harassed them mentally, shouting in the colony, threatening & abusing! If they die because of this shock, who will be responsible??????????????

Can someone please take immediate action, before any mishap takes place?? Theres a person by the name of Vikas calling from +91 [protected] & has crossed all limits!!

Need immediate help, support & action!!

Thank -You
Shruti Mehan
Complaint comments 

Comments

Dear Shruti,
Apologies for the unpleasant experience. Request you to share your concerns at [protected]@hdfcbank.com along with your card and contact details. Kindly mention the reference TTU[protected] in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance

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