[Resolved] HDFC Bank — Failure to transfer credit card money to saving accounts | |||
I have been using hdfc visa credit card for over 05 years. I had got credit card refund of 166500 from one merchant on nov. 12, 2016. As my credit card is linked to savings account. I requested hdfc team to transfer the amount to my savings account on nov. 15, 2016. I was told by hdfc credit card department that they will send me demand draft to my registered address in 7 working days. When, after 10 days i did not receive any demand draft. I started making calls to check the status with hdfc regularly. But all my efforts turned out to be futile. All these days they made false promises. Today after more than 20 days i am still struggling to get my money back in my saving account. Hdfc has lost its credibility. I thought putting a grievance in consumer forum will get me justice. Was this information helpful? | |||
Jan 16, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 09, 2016 HDFC Bank Customer Care's response Dear Customer, Regret the inconvenience caused to you. Please mail your us your card/account and contact details and issue details to [protected]@hdfcbank.com . Kindly mention the reference ID : TTU09121667 in subject line for us to track your email. Will check and get back to you. - Anay HDFC Bank Customer Assistance. | |||
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