[Resolved] HDFC Bank — False promise about pre payment and foreclosure charges | |||
Recently (May 2021) i took 15 lakhs personal loan from HDFC. During the loan process, they said, there will be no prepayment and foreclosure charges. After loan disbursement, i got a n email that shows, prepayment charges as 4% . So, i called, him. He said, you will get another update mail soon. I had waited for one month, i didnt receive any updated email . From last one month, i am calling and sending messages to the corresponding people who processed my loan. They are not responding. Was this information helpful? | |||
Sep 22, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 03, 2021 HDFC Bank Customer Care's response Dear Customer, Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Zubin HDFC Bank Customer Assistance | |||
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