[Resolved]  HDFC Bank — Fastag

Address:India

Been trying to update kyc from past 10 days there’s poor response and customer care service also not available when needed
Tried to update the mail there’s no confirmation
Even after having a account n hdfc bank there’s no response and any mail regarding the process or update on the status o[censored]pdate
And when enquired about the status from calling it shows as active but the executive said the account has been freezed it’s been 10 days now I’m wasting my time and patience doing the process and sending mails
Below are the screenshots
+3 photos
Was this information helpful?
No (0)
Yes (0)
Jul 19, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information