HDFC Bank — fastag manually being dr from wallet repeatedly.

Address:

Mumbai City, Maharashtra, 400010

I had purchased Fast tag from HDFC Bank as being mandatory implemented by the Central Govt for my Light Com Vehicle.
On 27th Dec 2019 1720/= was Dr as Manual Debit/[protected]/Others/Debit Adjustments
Again the same is Dr on 31st Dec 2019 a sum of Rs 1820/= with the same reason.
Please take the matter at prior and request to revert the same at the earliest stating the reason for such manual Dr entries. As bank helpline no is always busy. Never ever available nor branch people are aware for the same.
Please do reply.
Regard
Meraj