[Resolved]  HDFC Bank — Fastag wallet is freezed

Hello,
I am not able to recharge my wallet.
on 28th July 2021, I paid penalty on toll plaza as my wallet balance was Zero. after reaching home I tried to recharge it on 29th July, but was unable to do so because its showing my wallet is frozen.

I am doing very frequent transactions. Please make this right as soon as possible.
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Aug 31, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
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Acknowledgement Number : [protected]
Category of Complaint : Online Financial Fraud

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