[Resolved] HDFC Bank — Food card is not working

[Resolved] HDFC Bank — Food card is not working

D [email protected] May 8, 2021 Jan 24, 2023 This thread was updated on Jan 24, 2023

I am working in cognizant and I am having HDFC Bank food card and is not working. when I swipe for transaction it will prompt PIN But i dont have PIN. So, i am trying to apply new food card But unable to register for new food card. No proper customer care number or channel to escalate this issue. Was this information helpful? No (2) Yes (1)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 10, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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Comments

lakshmi19

from Gurgaon, Haryana

Jan 24, 2023

Im an ex employee of TCS, I still have balance in my food card, but it is not working and always results in transaction failed screen. When I call customer care, they are asking me to use in swiggy or zomato, irrespective of how many times I say it is not working. And they wont issue new cards until the card is expired it seems. Kindly help me on this issue.